- STI customers or their agents may upload or enter Personal Data about you that is contained in subpoenas, garnishments, information requests, and other service of process documents (collectively “SOP Documents”), or that is entered about you relating to the SOP Documents;
- STI customers may use the Services to deliver Personal Data about you to the subpoena issuer;
- STI customers may use the Services to enter Personal Data about subpoena issuers; and
- You as an employee of a STI customer, or as a subpoena issuer that has issued an SOP Document to an STI customer, may enter Personal Data into the Service (e.g. a user profile or credit card information) (collectively, “Customer SOP Data”).
What Personal Data do we collect?
Information You Provide. When you fill out a form on our website, we collect any information you provide in the form, such as name and/or email address.
- Browser and device data, such as IP address, device type, operating system and Internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, add-ons and the language version of the Sites you are visiting;
- Usage data, such as time spent on the websites, pages visited, links clicked, and the pages that led or referred you to our website.
We may also collect information about your online activities on websites and connected devices over time and across third-party websites, devices, apps and other online features and services. From time-to-time we may use Google Analytics on our website to help us analyze your use of our site and diagnose technical issues.
Information from public sources. We also collect personal information about you from third parties such as companies that provide contact information, and from publicly available sources such as public websites, open government databases or other data in the public domain, to help us maintain data accuracy.
Surveys. STI frequently conducts surveys with and on behalf of industry organizations and willing survey participants. Unless the survey specifically requires information about you or your company, these surveys are anonymous, and STI gathers the information only for the purposes of aggregating the information and providing reports for the benefit of customers and the community of people that are generally interested in how to better process and respond to SOP Documents.
How we gather and use Personal Data
Marketing and events-related communications. We may send you email marketing communications about STI products and services, invite you to participate in our events or surveys, or otherwise communicate with you for marketing purposes. When we collect your business contact details through our website or our participation at trade shows or other events, we may use the information to follow-up with you regarding an event, and send you information that you have requested on our products and services.
Website visits and tracking. As is true of most websites, we gather certain information automatically when individual users visit our websites. This information may include identifiers, commercial information, and internet activity information such as IP address (or proxy server information), device and application information, identification numbers and features, location, browser type, plug-ins, integrations, Internet service provider and/or mobile carrier, the pages and files viewed, searches, referring website, app or ad, operating system, system configuration information, advertising and language preferences, date and time stamps associated with your usage, and frequency of visits to the websites. This information is used to analyze overall trends, help us provide and improve our websites, offer a tailored experience for website users, and secure and maintain our websites.
We may also use web beacons and pixels on our websites and in marketing emails. For example, we may place a pixel in marketing emails that notify us when you click on a link in the email. We use these technologies to operate and improve our websites and marketing emails. Where we send marketing emails, we provide unsubscribe options for your use within our emails.
System operation generally. We may use Personal Data to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
Purposes for which we use Personal Data and legal bases on which we rely
We rely upon a number of legal grounds to ensure that our use of your Personal Data is compliant with applicable law. We use Personal Data to do the following:
- facilitate the business relationships we have with our customers;
- send you marketing information, product recommendations and other non-transactional communications (e.g., marketing newsletters) about us and our affiliates and partners, including information about our products, promotions or events as necessary for our legitimate interest in conducting direct marketing or to the extent you have provided your prior consent;
- analyze trends and to track your usage of and interactions with our website and Service to the extent it is necessary for our legitimate interest in developing and improving our website and Service and providing our users with more relevant content and service offerings, or where we seek your valid consent; and
- pursue our legitimate business interests.
When and with whom do we share Personal Data?
We may share data with our own service providers, to help us perform statistical analysis, send you email or postal mail, provide customer support, and support our business and the Services. All such third parties are prohibited from using Personal Data except to provide these services to STI and they are required to maintain the confidentiality of Personal Data.
We will disclose Personal Data, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process, such as a subpoena, served on STI; (b) protect and defend the rights or property of STI; and, (c) act under exigent circumstances to protect the personal safety of users of STI, or the public.
We may also share anonymous or de-identified usage data with our service providers for the purpose of helping STI in such analysis and improvements. Additionally, we may share such anonymous or de-identified usage data on an aggregate basis in the normal course of operating our business; for example, we may share information publicly to show trends about the general use of our services.
Your rights relating to your Personal Data
Opting out of receiving electronic communications from us. If you no longer want to receive marketing-related emails from us, you may opt-out via the unsubscribe link included in such emails. We will try to comply with your request as soon as reasonably practicable.
Cookies. You can typically remove and reject cookies from our website with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it may affect how our website works for you.
Other rights. Please contact us as provided below for requests to access, correct, amend, delete, or limit the use or disclosure of your Personal Data. We will respond to your request within a reasonable timeframe. We take each request seriously. We will comply with your request to the extent required by applicable law. We will not be able to respond to a request if we no longer hold your Personal Data. For your protection, we may need to verify your identity before responding to your request, such as verifying that the email address from which you send the request matches your email address that we have on file. If you feel that you have not received a satisfactory response from us, you may consult with the data protection authority with jurisdiction over you.
Rights relating to Customer SOP Data. If you are a subject of information required by an SOP Document or a response to an SOP Document, please direct your requests directly to the Customer that received the SOP Document or sent the response to the SOP Document.
How do we secure your Personal Data?
We take precautions including organizational, technical, and physical measures to help safeguard against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure of, or access to, the Personal Data we process or use.
While we follow generally accepted standards to protect Personal Data, no method of storage or transmission is 100% secure. You are solely responsible for protecting your password, limiting access to your devices and signing out of our Service. If you have any questions about our security, please contact us by using the information in the “Contacting Us” section below.
Retention of Personal Data
We retain Personal Data for as long as it is legally permitted for the purposes stated in this Policy. Sometimes, we may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations. When we no longer have a legitimate need to process your information, we will take reasonable steps to delete or anonymize your information from our active databases.
Links to Other Websites
The Services may provide the ability to connect to other websites. These websites may operate independently from us and may have their own privacy notices or policies, which we strongly suggest you review. If any linked website is not owned or controlled by us, we are not responsible for its content, any use of the website or the privacy practices of the operator of the website.
Changes to this Policy
- Safari SOP, PO Box 2231 Issaquah, WA 98027
Additional Disclosures for California Residents
As a California consumer and subject to certain limitations under the CCPA, you have choices regarding our use and disclosure of your personal information:
Exercising the right to know.You may request, up to twice in a 12-month period, the following information about the Personal Data we have collected about you during the past 12 months:
- the categories and specific pieces of personal information we have collected about you;
- the categories of sources from which we collected the personal information;
- the business or commercial purpose for which we collected the personal information;
- the categories of third parties with whom we shared the personal information; and
- the categories of personal information about you that we disclosed for a business purpose, and the categories of third parties to whom we disclosed that information for a business purpose.
- Exercising the right to delete.You may request that we delete the Personal Data we have collected from you, subject to certain limitations under applicable law.
- Exercising the right to opt-out from a sale.STI does not sell any Personal Data; nevertheless, you may request to opt out of any “sale” of your personal information that may take place.
- Non-discrimination.The CCPA provides that you may not be discriminated against for exercising these rights.
To submit a request to exercise any of the rights described above, you may contact STI as provided above. We may need to verify your identity before responding to your request, such as verifying that the email address from which you send the request matches your email address that we have on file. Authentication based on a government-issued and valid identification document may be required.
Acceptance of Terms
Description of Safari
Companies and corporate law departments that have entered into a written agreement with STI ("Clients") use the Safari Service to (i) manage service of process and other information requests, (ii) grant access to their outside counsel ("Firms") to assist with the management of service of process and provide legal advice regarding such service of process, and (iii) deliver responses to subpoena issuers and other parties requesting information (“Issuers”). “Authorized Users” are (a) individuals at Clients that for which a user account has been created by the Client; (b) individuals at Firms that the Client has granted access to Safari, for which a user account has been created by the Firm or the Client; and (c) individuals at Issuers to which Client has authorized the delivery of response information by sending specific access codes to selected responsive files.
Your Responsibilities & Restrictions
STI does not oversee your use or any other individual's or entity's use of Safari. Accordingly, you are responsible for your use of Safari, including but not limited to: (i) when specifying your password for your account, using a secure and non-obvious password (for example avoiding dictionary words, using both lower and uppercase characters, and including punctuation marks or symbols such as #, $, %, etc.); (ii) not sharing your password with others; (iii) periodically changing your password; (iv) logging out after each session; (v) granting access only to appropriate users; (vi) ensuring that you upload files and documents that do not have viruses; (vii) installing the most recent security patches and updates for your web browser; (viii) not altering, corrupting, hacking, or violating any Safari computer code affecting the security and access controls of Safari; and (ix) complying with all applicable laws, rules, and regulations. You accept full responsibility for all activities that occur by your account within Safari, whether or not authorized by you. In addition, STI does not verify the identity of users entered into Safari by Client or Firm users, and you are responsible, when inviting or creating a user in Safari (or specifying delivery of information to individual(s) at Issuers), for confirming that the individual’s email address displayed in Safari (which is used to notify the individual) is the individual’s correct and valid email address. Finally, you agree not to: (a) use any robot, spider, data miner, crawler, scraper or other automated means to access or index the Safari or its systems, the Client’s information or responses, or any portion or derivative thereof for any purpose; (b) interfere or attempt to interfere with the proper working of Safari; (c) sell, copy, distribute, or create derivative works based on Safari, in whole or in part; nor (d) bypass any measures used by STI to prevent or restrict access to any portion of the Safari, the Client’s information or responses, or any portion or derivative thereof. Any unauthorized use Safari shall terminate your rights as an Authorized User. There is no charge to you to use the system unless you have a Separate Written Agreement (defined in Section 13 below) providing otherwise.
Data Submitted to Safari
STI does not own any of the data that is submitted to Safari (collectively, “Data”). STI does not access, use, or disclose any data stored in Safari except under the following conditions: (i) STI has received prior written permission from the Client; (ii) STI may access Data in response to a specific technical support request, but only to the extent necessary to respond to the support request; (iii) STI may use your contact information to send you notices relating to your use of Safari; (iv) STI may aggregate data so long as it is not personally identifiable; (v) STI may access but not disclose Data for analyzing system performance or enhancements; or (vi) STI is legally required to act, in which case STI shall promptly notify the Client prior to taking such action. STI' employees are under strict duties of confidentiality with regard to Data stored in Safari. STI' obligation to return Data to the Client is governed by the terms of the agreement between STI and the Client.
Disclaimer of Warranties
STI is not responsible for any problems or technical malfunction of Safari, or any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any e-mail due to technical problems, spam filters, or traffic congestion on the Internet or on Safari, or combination thereof. SAFARI IS PROVIDED BY STI ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW STI DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR LACK OF VIRUSES FROM DATA SUBMITTED BY OTHER USERS OF THE SYSTEM. YOU ACKNOWLEDGE THAT: (I) YOU MAY EXPERIENCE INTERRUPTIONS OR ERRORS WHEN USING SAFARI AND (II) THE SAFARI WEB SITE MAY BE UNAVAILABLE.
Exclusion of Incidental, Consequential, and Certain Other Remedies
IN NO EVENT SHALL A PARTY BE LIABLE TO ANY OTHER PARTY FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, OPPORTUNITY, REVENUE, CONFIDENTIAL OR OTHER INFORMATION, OR ANY OTHER ECONOMIC ADVANTAGE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH SAFARI, OR FOR ANY DATA ENTERED OR OBTAINED FROM OR THROUGH SAFARI, EVEN IF THE PARTY FROM WHICH DAMAGES ARE BEING SOUGHT HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Limitation of Liability and Remedies
NOTWITHSTANDING ANY DAMAGES THAT YOU OR STI MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL TYPES OF DAMAGES REFERENCED ABOVE AND ALL DIRECT OR GENERAL DAMAGES), EACH PARTY'S ENTIRE LIABILITY AND EXCLUSIVE REMEDY SHALL BE LIMITED TO THE AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM YOU IN THE TWELVE MONTHS PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY OR $100.00, WHICHEVER IS GREATER. THE FOREGOING LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE.
STI alone will own all right, title, and interest, including all related intellectual property rights, to any suggestions, ideas, feedback, recommendations, or other information provided by you relating to Safari ("Product & IP Submissions"), and you agree to assign such Product & IP Submissions to STI without additional compensation. STI may use such Submissions as it deems appropriate in its sole discretion.
Access to and use of the Safari system is restricted to Authorized Users only. Unauthorized individuals and/or entities attempting to access the Safari system may be subject to prosecution.
You may give notice to STI by certified or registered mail, return receipt requested, to Safari Technologies, Inc., PO Box 2231, Issaquah, WA 98027, USA.
Modification of Terms
At Safari, trust and security is our #1 goal and we take the protection of our customers’ data very seriously. Our security team acknowledges the valuable role that independent security researchers play in internet security. As a result, we encourage responsible reporting of any vulnerabilities that may be found in our site or applications. We are committed to working with security researchers to verify and address any potential vulnerabilities that are reported to us. Please review these terms before you test and/or report a vulnerability. Safari pledges not to initiate legal action against researchers for penetrating or attempting to penetrate our systems as long as they adhere to this policy.
Reporting a Potential Security Vulnerability or Other Relevant Findings
- Privately share details of the suspected vulnerability with Safari by sending an email to firstname.lastname@example.org
- Provide full details of the suspected vulnerability so the Safari security team may validate and reproduce the issue
Safari Does Not Permit the Following Types of Security Research
- Performing actions that may negatively affect Safari or its users (e.g. Spam, Brute Force, Denial of Service…)
- Accessing, or attempting to access, data or information that does not belong to you
- Destroying or corrupting, or attempting to destroy or corrupt, data or information that does not belong to you
- Conducting any kind of physical or electronic attack on Safari personnel, property or data centers
- Social engineering any Safari client services, employees or contractors
- Conducting vulnerability testing of participating services using anything other than test accounts (e.g. Production Accounts)
- Violating any laws or breaching any agreements in order to discover vulnerabilities
The Safari Security Commitment
We ask that you do not share or publicize an unresolved vulnerability with/to third parties. If you responsibly submit a vulnerability report, the Safari security team and associated development organizations will use reasonable efforts to:
- Respond in a timely manner, acknowledging receipt of your vulnerability report
- Provide an estimated time frame for addressing the vulnerability report
- Notify you when the vulnerability has been fixed