> Markdown copy of https://www.safarisop.com/resources/blg-process_checklist.html for AI agents.
> Index of every page on this site: https://www.safarisop.com/llms.txt

##### SUBPOENA PROCESSING

# What Should You Look For in Subpoena Processing?

## What teams are doing to improve processing right now

Last updated October 28, 2026

[Subpoena Manager](https://www.safarisop.com/product/subpoena.html) by Safari optimizes every facet of the response process.

Eight practices from legal processing teams: centralized intake and routing, acknowledgements sent to issuers, template communications, everything stored online in one place, responses delivered through an online portal, a cost recovery policy, a streamlined invoicing process, and reporting on key metrics.

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### We centralized intake and routing

Everyone who accepts service at our company—whether registered agent, local branch, store, or HQ—sends each request to one place for assessment.

#### Intake assessment items

☐ Confirm obligation to respond

☐ Sufficient info to gather a response

☐ Route to process team or escalate to legal

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### We send acknowledgements to issuers

After we receive a request, we notify the issuer of any additional information needed, the expected timeline for response, and estimated cost to respond.

Sample: Issuer acknowledgment

<https://www.safarisop.com/_doc/sample-issuer_acknowledgment.html>

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### We created template communications

We use a system that generates routine internal and external communications from templates, then sends and stores them automatically.

Sample: Request for more information

<https://www.safarisop.com/_doc/sample-request_more_information.html>

* * *

### We store everything online in one place

Everything is online, from key details like status, deadlines and issuer contact info to internal communications, correspondence, response docs, and invoices.

How a large employer reduced the burden of responding to subpoenas

<https://www.safarisop.com/resources/cust-redrobin.html>

* * *

### We deliver responses via an online portal

Instead of shipping, we make responsive documents available using an online portal that sends notifications and shows us when the files are downloaded.

 [![Response Delivery - Secure pickup portals](https://www.safarisop.com/img/res/demo-sub_delivery.webp)](https://www.safarisop.com/resources/demo-sub_delivery.html)Response Delivery via an online portal

* * *

### We developed a cost recovery policy

We decided on a consistent approach to when and how much we would charge for responses.

3 Ways to Improve Cost Recovery

<https://www.safarisop.com/resources/blg-improve_recovery.html>

* * *

### We streamlined our invoicing process

We use a template for a custom invoice if we need one and save time with preconfigured invoices for frequently requested records.

 [![Cost Recovery - Automated invoicing and payment collection](https://www.safarisop.com/img/res/demo-sub_recovery.webp)](https://www.safarisop.com/resources/demo-sub_recovery.html)Automating bill creation & collection

* * *

### We set up reporting on key metrics

We make decisions based on key information: request types and numbers, turnaround time, costs recovered, etc.

#### Types of reports to run

☐ Trending request types

☐ Average cost recovery

☐ Average turnaround time

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“With Safari’s cost recovery features, we’re collecting more in one month than we did in the past 16 years.”

![Tyler Williams photo](https://www.safarisop.com/img/h-Tyler_Williams.webp) **Tyler Williams**
Associate General Counsel,
ABC Supply

## NEXT STEPS

-   Schedule a conversation with a Safari workflow specialist or live demo of the system over Zoom: [SafariSOP.com/demo](https://www.safarisop.com/demo/)
-   Contact Safari Sales at [sales@safariSOP.com](mailto:sales@safarisop.com) or [425.298.3620](tel:4252983620)
-   View more resources in the [Safari Watering Hole](https://www.safarisop.com/resources/)

## RELATED RESOURCES

-   [Subpoena Processing Demo](https://www.safarisop.com/resources/demo-sub_processing.html)
-   [Third-Party Subpoena Response Compliance](https://www.safarisop.com/resources/web-compliance.html)
-   [Automated Templating for Subpoena Response](https://www.safarisop.com/resources/web-automated_templating.html)

* * *

Safari SOP
Transforming Legal Order Processing

[sales@safariSOP.com](mailto:sales@safarisop.com) [425.298.3620](tel:4252983620)

© Safari SOP

All Rights Reserved
