> Markdown copy of https://www.safarisop.com/product/subpoena.html for AI agents. > Index of every page on this site: https://www.safarisop.com/llms.txt PRODUCT: SUBPOENA MANAGER # Subpoena Tracking and Management Software Subpoena Manager by Safari is subpoena tracking and management software for banks, credit unions, and other companies that respond to subpoenas. With synergistic modules for intake, processing, delivery, and cost recovery, it optimizes [every facet of the response process](https://www.safarisop.com/resources/blg-process_checklist.html). Implement them collectively for an end-to-end solution or individually to enhance specific operations (allowing for flexibility based on your company’s needs). [![Subpoena Manager overview video](https://www.safarisop.com/img/scr-subpoena-vid.webp) Watch a 3-minute overview of Subpoena Manager](https://www.loom.com/embed/0a8c2ed561ae4f6bb227208246be783d) OVERVIEW ## A complete document request solution ### Intake #### RECEIPT New matters come in via a registered agent feed, online intake portal, internal email to the system, or manual entry. #### ROUTING From an “Unassigned” list, each matter is assigned to an owner and routed for routine or escalated handling. ### Preparation #### MANAGEMENT Key details, status, and deadlines are all tracked in one place with built-in team collaboration. #### RESPONSE Owners upload responsive documents and use templates to produce standardized documents and correspondence. ### Delivery #### NOTICE When the response is ready, Safari generates unique login credentials and sends them to the issuer. #### DOWNLOAD Issuer uses the credentials to log in to the ServePort® Portal to download responsive documents. ### Fee Collection #### INVOICING The matter owner selects a pre-configured or custom invoice and records any prepayment. #### PAYMENT Safari presents the invoice and collects online payment when the issuer downloads the response. ## Intake at the Source Automatically create secure online portals for responsive documents. - ServePort emails 2-factor access instructions and scheduled reminders - Portals have no file size or type limitations and data is encrypted at rest and in transmission - Manage expiration or keep the portal open for rolling productions [![Intake at the source](https://www.safarisop.com/img/vid-intake_source.webp)](https://www.loom.com/embed/e7abe38182c7443aab6a20f0edd1e969) ## AI Data Extraction Automatically capture key data the moment a document arrives. - Case numbers, return dates, issuing parties, and requested documents are auto-inputted on intake - AI captures the details others miss—AKA subject names, handwritten TINs, and witness-fee checks - Supplement blank fields from registered-agent feeds or override mismapped data entirely - Every value is flagged and linked to its exact spot in the document; low-confidence fields wait for review [![AI Data Extraction](https://www.safarisop.com/img/vid-ai_extraction.webp)](https://www.loom.com/embed/53fe5f72501941a9a7646eefd63b6734) ## Streamlined Processing Pull together everything your team needs in one place. - Organize matter details, communications, and produced documents - Record progress notes and track deadlines, status, and workflow - Create templates for frequently used docs and communications - Review served documents alongside corresponding matter details [![Subpoena Response Processing](https://www.safarisop.com/img/vid-processing.webp)](https://www.loom.com/embed/598ead5025844c48b5e43caa132182d4) ## Secure Response Delivery Everything is tracked and easily reviewed throughout the process. - Delivery details show the name/date/time of portal access, payment receipt, document download, and final closing or expiration - Reports allow you to monitor all active portals - Audit history eliminates discrepancies or disputes surrounding responses [![Subpoena Response Delivery](https://www.safarisop.com/img/vid-delivery.webp)](https://www.loom.com/embed/598ead5025844c48b5e43caa132182d4) ## Automated cost recovery An optional paywall ensures payment is received prior to download. - Pre-configured invoices are added to the portal when paywall is enabled - Custom billing for one-offs or negotiated fees - Prepayments are auto-deducted from invoices - Payment is collected prior to document download [![Safari workflow solution](https://www.safarisop.com/img/vid-recovery.webp)](https://www.loom.com/embed/aa38525f0a5a432caa914a711392e8b7?sid=01ad5e50-c94d-4f72-ae6f-f84f16fb7882) FEATURES ## A full life cycle solution for document requests ![Intake stamp](https://www.safarisop.com/img/stp-intake.webp) ### New Matter Intake #### Streamline internal routing Use an internal email address to send served documents directly into Safari #### Assign owners Review new matters as they appear, assign staff, route, and/or escalate #### Direct Feed from registered agent Receive documents and populate data with a feed from your registered agent * * * ![Processed stamp](https://www.safarisop.com/img/stp-processed.webp) ### Response Preparation #### Centralize work Store matter details, communications, and produced documents in one place #### Track progress Record progress notes and track deadlines, status, and workflow #### Automate correspondence Auto-populate variables and send standard communications ### File Management #### View documents inline Review served documents alongside corresponding matter details #### Image files Convert documents to pdf format within an online viewer #### Build a template library Create templates for frequently used documents and communications * * * ![Delivered stamp](https://www.safarisop.com/img/stp-delivered.webp) ### Response Delivery #### Simplify delivery Use a built-in workflow to select recipients and generate login credentials and notifications #### Deliver via ServePort® Make responses available instantly with a built-in online portal #### Monitor receipt Track portal activity, including who downloaded which documents when #### Deliver to Government and Law Firms Issuers of all types, including government and law enforcement agencies, use Safari's ServePort portal to receive documents. In fact, 46% of all Safari deliveries are to government entities, including the DOJ, FBI, SEC, IRS, and various state and local agencies. All the issuer needs is a web browser and an Internet connection. * * * ![Recovered stamp](https://www.safarisop.com/img/stp-recovered.webp) ### Fee Collection #### Preconfigure invoices Create standard invoices for common document request types #### Create custom invoices Input matter-specific line items and amounts for previously negotiated costs #### Collect online payments Collect payment at the time the issuer downloads responsive documents * * * ![Reporting stamp](https://www.safarisop.com/img/stp-report.webp) ### Management Oversight #### Run reports View preconfigured or custom reports and charts #### View activity Audit history captures every action taken in the system #### Limit access Restrict certain matters and actions to specified users * * * ![Reporting stamp](https://www.safarisop.com/img/stp-security.webp) ### Trust and Security #### Compliance Meets highest industry standards such as HIPAA, GLBA, and 23 NYRR Part 500 #### Auditing SOC 2 compliant verified by an independent auditor annually #### Encryption All client data encrypted at rest (AES-256 bit) and in transmission (SSL-TLS 1.2) * * * QUESTIONS ## Subpoena tracking software: common questions ### What does Subpoena Manager track for each subpoena? Key details, status, deadlines, progress notes, communications, and produced documents, all in one place. On intake, AI data extraction captures case numbers, return dates, issuing parties, and requested documents, and audit history captures every action taken in the system. ### How do new subpoenas get into the system? New matters come in through a registered agent feed, an online intake portal, an internal email address, or manual entry. From an “Unassigned” list, each matter is assigned to an owner and routed for routine or escalated handling. ### Can we see when the issuer received our response? Yes. Delivery details show the name, date, and time of portal access, payment receipt, document download, and final closing or expiration, and reports let you monitor all active portals. Issuers, including government and law enforcement agencies, download responses from the ServePort® portal with only a web browser. ### Can Subpoena Manager collect subpoena response fees? Yes. An optional paywall adds a pre-configured or custom invoice to the portal and collects payment before the issuer can download the response. See [who pays subpoena response fees, when, and how much](https://www.safarisop.com/resources/blg-response_fees.html). ### Who uses Subpoena Manager? Teams that respond to subpoenas at banks, credit unions, and other companies, including First Merchants Bank, Mountain America Credit Union, and Red Robin. “Everything goes much smoother and more quickly. Overall, we save at least 30 minutes per subpoena and as much as 45 minutes.” ![Ashley Ewing photo](https://www.safarisop.com/img/h-Ashley_Ewing.webp) **Ashley Ewing** Research Specialist, First Merchants Bank “Using Safari’s automated invoicing and collection, we are now averaging over $100 recovered per subpoena.” ![Christina Santangelo photo](https://www.safarisop.com/img/h-Christina_Santangelo.webp) **Christina Santangelo** Litigation Manager, Red Robin “Prior to Safari, we recovered about 60% of what we invoiced... Now we’re recovering nearly 4 times as much.” ![Amanda Sundell photo](https://www.safarisop.com/img/h-Amanda_Sundell.webp) **Amanda Sundell** Legal Processing Specialist, Mountain America Credit Union * * * NEXT #### [Delivery Manager: Securely send responsive docs with cost recovery](https://www.safarisop.com/product/delivery.html) ADDITIONAL RESOURCE: SUBPOENA RESPONSE **Subpoena Manager** A modular solution for seamless use together or individually with your existing systems Safari offers the industry’s best solutions for managing served documents ADDITIONAL RESOURCE: SUBPOENA MANAGEMENT **What’s In and What’s Out** Recent trends in managing subpoenas Streamlining response isn’t just about shaving off a few minutes—it might mean taking an entirely different approach View our Calendar ### Talk to a subpoena specialist at Safari