CASE STUDY

Five Questions: A regional bank shares their experience with Safari

FMB Postcard
In 1893—the year that First Merchants Bank (FMB) was founded—paper-based technology broke new ground with the unveiling of the world’s first punch card tabulating machine. 128 years later, many banks still handle subpoena response in paper-based processes that haven’t progressed much since Herman Hollerith’s big invention.

Meanwhile, FMB has updated their process by taking subpoena response online with Safari.
As a top 15 bank on Forbes’ list of “America’s Best Banks” for the fourth consecutive year, FMB strives for a culture that reflects the best technology and people—and that includes Safari.

CLIENT PROFILE
First Merchants Corporation


First Merchants Corporation Logo
HEADQUARTERS
Muncie, Indiana
OLD PROCESS
Tracked with spreadsheets
OLD DELIVERY
Email or mailed documents
OLD INVOICING
Manual

Safari SOP
SOP Response Simplified
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