> Markdown copy of https://www.safarisop.com/about/ for AI agents. > Index of every page on this site: https://www.safarisop.com/llms.txt ABOUT SAFARI SOP Improving legal workflows is what we do After two decades of building successful legal solutions, we decided to jump back in the jeep and head out on Safari. ABOUT US ### A history of innovation Safari’s ServePort platform and legal services are transformative. And they're not our first... We’re the team that built Serengeti Tracker, which transformed electronic invoicing for corporate law departments. We are proud to have created the world's first, #1 rated, and most widely used e-billing and matter management solution. We sold Serengeti to Thomson Reuters in 2010. ### Our new adventure We got the team back together as a new company called Safari SOP when we saw a similar opportunity to help companies with the handling of served documents and high-volume workflows of subpoenas, levies, and account garnishments. I hope you’ll take a minute to learn more about our achievements and people. We listen, take the initiative, and strive for excellence. I welcome you to join us and other law departments and legal process teams on Safari! We think it’s the next big thing in legal ops. ** Tom Melling CEO, Safari SOP** * * * LEADERSHIP TEAM ### Decades of legal & tech experience ![Tom Melling - CEO, Co-Founder](https://www.safarisop.com/img/i-TomM.png) Favorite safari animal: [Tommie](https://en.wikipedia.org/wiki/Thomson%27s_gazelle) ### Tom Melling ##### CEO & Co-Founder[![Tom Melling - LinkedIn Bio](https://www.safarisop.com/img/i-linkedin.png)](https://www.linkedin.com/in/tommelling/) Tom has decades of experience as a software executive and successful startup entrepreneur. He was a founder and then President of Serengeti as well as EVP at 1Energy Systems, a clean energy startup. Tom also practiced law at Perkins Coie, specializing in electronic contracting, encryption, and data protection. ![Steve Jatnieks - CISO & Co-Founder](https://www.safarisop.com/img/i-SteveJ.png) Favorite safari animal: [Wild Dog](https://en.wikipedia.org/wiki/African_wild_dog) ### Steve Jatnieks ##### CISO & Co-Founder[![Steve Jatnieks - LinkedIn Bio](https://www.safarisop.com/img/i-linkedin.png)](https://www.linkedin.com/in/steven-jatnieks/) Steve has over 30 years of experience leading software development teams, and over 20 years providing solutions for corporate legal departments. Previously, Steve shaped the platform strategy and technology culture for Serengeti (now Thomson Reuters Legal Tracker) while leading the design and development of the world's largest legal e-billing platform. ![Greg Shriber - CMO & Co-Founder](https://www.safarisop.com/img/i-GregS.png) Favorite safari animal: [Pangolin](https://en.wikipedia.org/wiki/Pangolin) ### Greg Shriber ##### CMO & Co-Founder[![Greg Shriber - LinkedIn Bio](https://www.safarisop.com/img/i-linkedin.png)](https://www.linkedin.com/in/gregshriber/) Greg has more than 20 years of experience designing and selling cloud-based legal technologies. He was a founding member of Serengeti as well as CEO of Atlas Development Corp. and Latitude, a client engagement platform that helps attorneys collaborate with private and small business customers. ![Julie Varness - CFO](https://www.safarisop.com/img/i-Julie.png) Favorite safari animal: [Jackal](https://en.wikipedia.org/wiki/Jackal) ### Julie Varness ##### CFO[![Julie Varness - LinkedIn Bio](https://www.safarisop.com/img/i-linkedin.png)](https://www.linkedin.com/in/julievarness/) Julie is an experienced leader with over 30 years managing finance and operations teams. At public and private companies, including Director of Finance at Serengeti Law, she oversaw the growth of the finance and operations functions, led key projects, and provided strategic guidance to founders and executives. ![John Maloney - VP, Customer Success](https://www.safarisop.com/img/i-JohnM.png) Favorite safari animal: [Hyrax](https://en.wikipedia.org/wiki/Hyrax) ### John Maloney ##### VP, Customer Success[![John Maloney - LinkedIn Bio](https://www.safarisop.com/img/i-linkedin.png)](https://www.linkedin.com/in/john-maloney-jr/) John has been developing client success strategies in the legal tech industry for over 20 years. After starting his career practicing international trade, and finance law, he transitioned to Bloomberg, L.P. where he helped lead Bloomberg BNA's commercial strategy. He then built and led the Client Success team for Bodhala, a legal spend analytics company. ![Mark Chealander - CISO](https://www.safarisop.com/img/i-MarkC.png) Favorite safari animal: [Kudu](https://en.wikipedia.org/wiki/Kudu) ### Mark Chealander ##### Advisor[![Mark Chealander - LinkedIn Bio](https://www.safarisop.com/img/i-linkedin.png)](https://www.linkedin.com/in/mchealander/) Mark is a seasoned entrepreneur and experienced legal tech executive, holding business and tech leadership roles for many software companies. Mark was the Senior Director of Technology for Serengeti as well as VP of Development at Applied Discovery, one of the world's largest e-discovery vendors. ![Rob Thomas - VP Strategic Development](https://www.safarisop.com/img/i-RobT.png) Favorite safari animal: [Meerkat](https://en.wikipedia.org/wiki/Meerkat) ### Rob Thomas ##### Advisor[![Rob Thomas - LinkedIn Bio](https://www.safarisop.com/img/i-linkedin.png)](https://www.linkedin.com/in/rob-thomas-560bbb/) Rob is a widely published authority on the use of technology to improve legal processes. Prior to Safari, he was a co-founder of Serengeti Law, where for ten years he oversaw marketing and partnerships. Rob is also a seasoned attorney with over 20 years of diverse experiences, including law firm managing partner. ![Erin Hormozi - Senior Director, Professional Services](https://www.safarisop.com/img/i-ErinH.png) Favorite safari animal: [Galago](https://en.wikipedia.org/wiki/Galago) ### Erin Hormozi ##### Senior Director, Professional Services[![Erin Hormozi - LinkedIn Bio](https://www.safarisop.com/img/i-linkedin.png)](https://www.linkedin.com/in/erin-hormozi-ceds-54b3709/) Erin brings over 20 years of experience managing complex projects within the highly regulated legal and financial sector. In her prior role at a Fortune 100 financial services company, she led key technology process improvements—expertise she's excited to share with clients. ![Maria Zenad - Product Manager](https://www.safarisop.com/img/i-MariaZ.png) Favorite safari animal: [Aardvark](https://en.wikipedia.org/wiki/Aardvark) ### Maria Zenad ##### Product Manager[![Maria Zenad - LinkedIn Bio](https://www.safarisop.com/img/i-linkedin.png)](https://www.linkedin.com/in/maria-zenad/) Maria brings 14 years of legal operations experience across Walmart, Amazon, and Dentons Europe, building efficient processes and leading cross-functional teams. She ran law enforcement response programs for criminal data requests, handling international requests at Amazon and domestic requests at Walmart. She brings deep product insight after working on Safari with her team at Walmart. ![Mark Hentschell - VP, Growth and Partnerships](https://www.safarisop.com/img/i-MarkH.png) Favorite safari animal: [Bustard](https://en.wikipedia.org/wiki/Bustard) ### Mark Hentschell ##### VP, Growth & Partnerships[![Mark Hentschell - LinkedIn Bio](https://www.safarisop.com/img/i-linkedin.png)](https://www.linkedin.com/in/mhentschell/) Mark is a legal industry expert focused on corporate law department operations, management, and technology. He was a Global Sales Manager for Serengeti with responsibility for new sales and customer satisfaction. The foundation of Mark’s expertise was his 7 years in private practice as an attorney at K&L Gates. ![Brandon Spurlock - VP, Sales](https://www.safarisop.com/img/i-Brandon.png) Favorite safari animal: [Caracal](https://en.wikipedia.org/wiki/Caracal) ### Brandon Spurlock ##### VP, Sales[![Mark Hentschell - LinkedIn Bio](https://www.safarisop.com/img/i-linkedin.png)](https://www.linkedin.com/in/brandon-spurlock-59311814/) Brandon has over 20 years of legal industry experience as both an attorney at AmLaw 100 firms and a business leader focused on legal technology. He has held management positions at multiple technology and legal services companies—most recently serving as Special Counsel at Duane Morris LLP. ![Rael Esteves - Manager, Customer Success](https://www.safarisop.com/img/i-RaelE.png) Favorite safari animal: [Springbok](https://en.wikipedia.org/wiki/Springbok) ### Rael Esteves ##### Manager, Customer Success[![Rael Esteves - LinkedIn Bio](https://www.safarisop.com/img/i-linkedin.png)](https://www.linkedin.com/in/rael-esteves1/) Rael's background as a project manager, customer care manager and executive assistant gives her both the skills and insight to help customers tackle their process challenges and make the most of the Safari system. Prior to Safari, she worked at LSA International and Samsung Electronics. ![Amanda Sundell - Manager, Customer Success](https://www.safarisop.com/img/i-AmandaS.png) Favorite safari animal: [Macaque](https://en.wikipedia.org/wiki/Macaque) ### Amanda Sundell ##### Manager, Customer Success Amanda has deep experience as a legal process specialist and systems expert. In her previous role at Mountain America Credit Union (12th largest in the country) she oversaw document requests and related workflows to develop best practices which she now shares with her corporate, law firm, and agency clients. ![Michelle Riggs - Agency & Creditor Relations Manager](https://www.safarisop.com/img/i-michelle.png) Favorite safari animal: [Honey badger](https://en.wikipedia.org/wiki/Honey_badger) ### Michelle Riggs ##### Agency & Creditor Relations Manager Michelle brings a 30-year career with the Utah State Tax Commission spanning tax compliance, collections, and legal order processing where she streamlined third-party vendor processes, helped write the state's levy and garnishment statute, and developed Utah's garnishment portal—expertise she now shares with Safari's clients. PARTNER & MEMBERSHIPS ### Improving services, advancing technology, and supporting the industry ![X9.129](https://www.safarisop.com/img/logo-x9.png) #### Accredited Standards Committee X9 **Our CEO is the Chair of the X9B4 Legal Orders Processing Work Group and members of our executive team are on the X9 Legal Order Exchange Committee** The Accredited Standards Committee X9 (ASC X9) in support of the financial services industry has the mission to create and maintain US and International standards that improve payments and securities transactions, protect data and facilitate information exchange. Learn more at [X9's Web Page](https://x9.org/). - Support (maintain, enhance, and promote use of) existing standards - Facilitate development of new, open standards based upon consensus - Provide a common source for all standards affecting the Financial Services Industry - Focus on current and future standards needs of the Financial Services Industry - Promote use of Financial Services Industry standards - Participate and promote the development of international standards * * * ![Mid-size Bank Coalition of America](https://www.safarisop.com/img/logo-mbca.png) #### MBCA - Mid-size Bank Coalition of America **We are a MBCA Principal Knowledge Partner** This partnership reflects peer feedback from MBCA member institutions that have had positive operating experiences working with Safari in practice. MBCA carefully curates partner relationships, and Safari’s inclusion as a Principal Knowledge Partner reflects that standard. The Mid-Size Bank Coalition of America (MBCA) was founded in 2011 by a small group of CEOs who believed mid-size banks were underrepresented and underserved in national conversations. What began with ten institutions has grown into a peer-led coalition of more than 100 banks across all 50 states and Puerto Rico, representing over $3 trillion in assets and powering communities nationwide. MBCA is not a traditional trade association. Learn more at [the MBCA Web Site](https://midsizebanks.com/). * * * ![Codex - The Stanford Center for Legal informatics](https://www.safarisop.com/img/logo-codex.png) #### Codex - The Stanford Center for Legal informatics **Our CEO is a Stanford CodeX Affiliate** At CodeX, researchers, lawyers, entrepreneurs and technologists work side-by-side to advance the frontier of legal technology, bringing new levels of legal efficiency, transparency, and access to legal systems around the world. CodeX’s emphasis is on the research and development of computational law (complaw) — the branch of legal informatics concerned with the mechanization of legal reasoning. Learn more at [Codex's Web Page](https://law.stanford.edu/codex-the-stanford-center-for-legal-informatics/). * * * ![Elevate - Consulting, Technology, and Services for Law](https://www.safarisop.com/img/logo-elevate.png) #### Elevate - Consulting, Technology, and Services for Law Elevate, along with its affiliated law firm, ElevateNext, offers a lawyer-led, tech-enabled managed service to handle subpoena responses from intake to completion. ElevateNext's lawyers negotiate scope, search terms, any objections and confidentiality issues with issuing counsel and oversee a team of legal specialists who handle all aspects of the response, from collection to production. Using the Safari tool, not only is the process streamlined from start to finish but Elevate also recovers costs for each subpoena that would otherwise be left on the table for our customers. Elevate also provides robust monthly reporting of its subpoena response efforts. Learn more at [Elevate's Web Page](https://elevate.law/subpoena-response-services/). * * * ![Integreon Risk & Regulatory Services](https://www.safarisop.com/img/logo-Integreon.png) #### Integreon - Risk & Regulatory Services Integreon's Subpoena Processing and Compliance Service (SPC) helps organizations establish an approach to eliminate their growing backlog and manage all incoming and future public information requests and 3rd-party subpoena demands. And for organizations able to charge a processing fee, 3rd-party subpoena compliance can go from an operational budget strain to a revenue-generating activity. Learn more at [Integreon's Compliance Page](https://www.integreon.com/what-we-do/risk-regulatory-services/subpoena-processing-compliance/). * * * ![Legal Operators - Subpoena Response Subchapter](https://www.safarisop.com/img/logo-legaloperators.png) #### Legal Operators - Subpoena Response Subchapter Legal Operators is the leading private community for legal operations professionals to connect with peers, brainstorm problems, and discover solutions. Our Subpoena Response Management subchapter will share the larger group’s values and focus specifically on the concerns of subpoena response professionals. It offers a forum to connect, share ideas, and learn from each other. Learn more at [Legal Operators Subchapters Page](https://legaloperators.com/). * * * ![Mosaic Consulting](https://www.safarisop.com/img/logo-mosaic.png) #### Mosaic - Legal Technology & Operations Consulting Mosaic Consulting is helping the practice of law reach its operational potential through data, technology, training and outsourcing of business and legal processes. We have honed our expertise in legal operations, technology and process improvement over 17 years with over 75 years of combined experience. Mosaic enables our clients to optimize the power of their legal systems and processes and achieve a significant return on investment. We develop customized solutions, leveraging technology and designing effective processes to drive efficiency and realize cost savings in your legal operations. Learn more at [Mosaic Services Page](https://mosaiclegalops.com/). * * * ![Flexmonster](https://www.safarisop.com/img/logo-flexmonster.png) #### Flexmonster - Pivot Table & Charts Software Flexmonster is the team who created the Fastest pivot table component available for the web and mobile apps. _Pivot Table Component_ helps web developers to create interactive Pivot tables & charts reports for web and mobile applications. It provides an extremely intuitive end-user experience while creating and analyzing reports. The world's most respected brands use Flexmonster Pivot Table to create and analyze reports online. Learn more at the [Flexmonster Web Site](https://www.flexmonster.com/). * * * View our Calendar ### Talk to a workflow specialist at Safari